Communication & A Culture of Continuous Improvement

rally_the_troops_800_10095Our previous post shared fundamental steps for building a high performing culture – a culture of continuous improvement; and a key element of doing so involves engaging the workforce.

There are 4 underlying principles to build engagement:

  1. Understand the various factors that motivate people
  2. Have excellent 2-way communication
  3. Build a great workplace
  4. Work at engagement every day

These steps may seem simple, but they are not necessarily easy.  Consider that in order to understand people and develop effective two-way communication leaders must create a systematic way of interacting with team members so they can cascade information to (and from) their reports and throughout the organization.

At the core of this communication mission is the ability to plan, run and follow-through on effective meetings, which we’ll discuss in upcoming posts.