Fortunately we don’t need to create new budgets to engage people, as outlined in a recent article published by the Enterprise Engagement Alliance. Instead, dollars can be spent more wisely by aligning engagement and improvement efforts to better-address all of the “levers of engagement,” and to improve both the work and workplace in measurable ways.
In many cases, organizations are already doing some of the fundamental work; the difference is to take a more strategic approach to these activities by applying proven engagement and continuous improvement best practices.
This approach will include:
- Creating a formalized implementation plan and establishing performance measures so that progress can be tracked.
- Developing realistic, achievable, and measurable goals and objectives.
- Working with the leaders so that they can model the right behaviors and cascade the concepts to their reports and throughout the organization.
- Identifying and quantifying opportunities for improvement and engagement.
- Fostering an atmosphere of collaboration, innovation, continuous improvement, and fun.
- Making sure people have the knowledge and skills needed to succeed.
- Maintaining open lines of communication, including the rewarding and recognizing of people so that they feel supported in their efforts.
- Measuring return on investment.