As explained in our previous post, Emotional Intelligence (E.Q.) is the phrase used to describe the ability to identify, use, understand, and manage emotions in positive ways.
It is also a capability that leaders can leverage to drive a culture of Continuous Improvement. Consider that creating a culture of continuous improvement requires a resonant leader who can:
- Communicate a vision
- Inspire action
- Drive out fear
- Motivate truth-telling
- Resolve conflicts
- Create a safe place for people to exercise a passion for high quality, highly efficient work
E.Q. can be applied extensively by leaders to accomplish these objectives, and to institute a culture of Continuous Improvement. By exercising their ability to align and motivate people around a common vision and plan, emotionally intelligent managers and team members are very valuable in organizations desiring to create continuous steady improvement.
Equipped with a heightened awareness of the most common traits associated with higher-levels of E.Q., senior leaders can enhance their ability to create a culture of continuous improvement by seeking-out and engaging those within the organization who exhibit those traits.
In addition, there are ways for helping people to develop stronger emotional intelligence, which we’ll share in our next post.