Services

Since 1984 Conway Management has been helping organizations of all types and sizes improve operational performance. Our positive, customized approach helps people at all levels to change the way they think about business.

Services:

Process Improvement

  • Managing change
  • Working on the right things
  • Employee engagement
  • Building a performance culture

Assessment

  • Organizational Assessment
  • Readiness for Change
  • Employee Capability
  • Employee/Customer Surveys
Training

  • The Right Way To Manage
  • Leadership & Development
  • Team Development
  • Lean/Six Sigma/Train the Trainer

Coaching & Consulting

  • Implementation Plans
  • Organizational Design
  • Steering Committees
  • Strategic Planning & Alignment

Are Your Employees & Customers Engaged?

“To win in the marketplace, you must first win in the workplace,” said Doug Conant. That sentiment, along with two decades of solid research, have made a strong case for the value of employee engagement.

But engagement “for engagement sake” has proved an ineffective approach… today’s leading organizations are taking a more practical and measurable approach to engagement, which focuses on key drivers such as productivity, empowerment, and recognition. As outlined in our recent white paper, “Engagement Around the Work,” productivity is the key catalyst to engaging your workforce and customers.

Download free white paper… 

The Right Way to Manage©

The Right Way to Manage© is a system of the study, change and improvement of all work and work processes. Organizations must continually change, improve and innovate their work processes and systems if they are to successfully compete in the marketplace.

This workshop helps you build a shared understanding of the mindset and tools to study, change and improve work which is essential to developing and sustaining a culture of improvement. It provides leaders at all levels with an understanding of the principles, concepts, methodology and tools of continuous improvement. This workshop also presents key topics for the Improvement System so that participants have individual and collective enthusiasm and understanding of:

  • Why continuous improvement
  • The importance of alignment and common purpose
  • How to identify the “vital few” where you must excel
  • How to build commitment
  • The concepts of work and work processes, value added work and the principles of work redesign
  • Measurement and the analysis of variation
  • How to identify, quantify and prioritize waste of time, capital, material and lost opportunity
  • How to use teams and teamwork to study and improve work
  • The Conway 8-Step Methodology to eliminate waste
  • Continuous improvement tools
  • Infrastructure and leadership actions essential to developing a sustainable system of improvement

Available in a variety of formats, please contact us for more information on continuous improvement training.

Challenges and best practices associated with continuous improvement