Continuing with our culture-related theme, we’ve found that the highest achieving organizations are those that have successfully planned and developed high performance cultures.
When helping clients build such cultures, our approach begins by identifying the underlying assumptions, beliefs and values that cause people to behave the way they do (the practices).
Key steps in developing a high performing/high achieving culture include:
- Identifying a clear link between individual/team/department performance and organizational goals.
- Helping people develop a clear sense of purpose.
- Management devotes the necessary time and attention to a proactive and consistent performance management regimen.
- A work environment that supports high quality and productivity.
- People at all levels understand the core values and beliefs which drive behavior.
- Leaders promote practices that are in sync with organizational values and beliefs.
- Roles, responsibilities, and accountabilities are clearly defined.
- Managers are skilled to coach for improved performance.
While these steps might appear simple, they are not easy to implement; and nearly impossible to achieve without significant contributions of time and energy from senior leaders. A well-defined performance management process is also a pre-requisite, which will be the subject of our next post.