As explained in our previous post, Emotional Intelligence (E.Q.) is the phrase used to describe the ability to identify, use, understand, and manage emotions in positive ways.

It is also a capability that leaders can leverage to drive a high-performance culture of Continuous Improvement. Consider that creating a high-performing culture requires a resonant leader who can:

• Communicate a vision
• Inspire action
• Drive out fear
• Motivate truth-telling
• Resolve conflicts
• Create a safe place for people to exercise a passion for high quality, highly efficient work

Equipped with a heightened awareness of the most common traits associated with higher-levels of E.Q., senior leaders can enhance their ability to create a high-performance culture of continuous improvement by seeking-out and engaging those within the organization who exhibit those traits.

By exercising their ability to align and motivate people around a common vision and plan, emotionally intelligent managers and team members are very valuable in organizations desiring to create a high-performance culture and achieve ongoing improvement.

In addition, there are ways for helping people to develop stronger emotional intelligence, which we’ll share in our next post.