Webinar: Engaging Your Team in Today’s New Normal (free)

An English proverb says, “Cometh the hour, cometh the man.”

It’s the idea that the right leaders will emerge or step up during times of crisis.

But it’s not just CEO’s or top management, but rather leaders at all levels that must step-up to help people during this time of need. In fact, the significant impact front line managers and supervisors have on their teams has been documented countless times by studies and research.

The question is, how might we lead and inspire team members during this pandemic that is creating anxiety and uncertainty everywhere?

This thirty-minute webinar will answer this question and provide current insights and guidelines for more effectively leading and engaging teams during the pandemic:

  1. Workforce feedback: there is room for improvement
  2. Redefining mission and expectations
  3. Human nature considerations: The FUD factor
  4. Trust, hope, and compassion
  5. Bridging the communication gap
  6. Reassessing strengths
  7. Enhanced performance management


The Way Things Could or Should Be (free)

This video shares some new perspectives about the current pace of change within the business world and adapting to the “new normal.” It raises more than a few questions about how your organization might best adapt — and how quickly you’ll be able to do it — and also provides ideas and examples for doing so.


White Paper: Engagement Around the Work (free)

Engagement with a purpose is the over-arching theme to this white paper and to building and sustaining a high-performing culture in a unique and measurable way. Download…

Partners in Improvement White Papers (free)

Almost 30 years of rich history helping organizations around the globe achieve organizational and operational excellence are incorporated in these white papers. Forward thinking, thought provoking, this is the backdrop for Conway Management’s Partners in Improvement.

See white paper titles…

The Quality Secret

The story that changed the world….

The Quality Secret is the true story of a Fortune 500 CEO who started a new way of thinking that caused a metamorphosis in the Western business world. It’s the story of Bill Conway, and how his system The Right Way To Manage© has been used to transform organizations through the study, change, and improvement of work.

More information on this book and how to order… $32.95

Winning the War on Waste: Changing the Way We Work

An ongoing effort to eliminate waste means continuous change, including innovation and re-engineering as well as incremental change. The Right Way To Manage© emphasizes the need to identify and quantify waste and then identify the processes to change in order to eliminate the waste. Winning The War On Waste: Changing The Way We Work explains how to:

  • Search for waste
  • Move people into action
  • Use simple and sophisticated tools to eliminate the waste

More information on this book and how to order… $26.95

Waste Chasers: A Pocket Companion to Productivity

Waste Chasers provide the tools and concepts that help you to grow profitably by identifying, quantifying, and eliminating waste, and they do it in a convenient, pocket-sized format. Written by the staff of Conway Management Company, Waste Chasers help you solve technical and human problems encountered on the path to excellence.

The theories and methodologies can be applied to all work processes — selling, marketing, R&D, finance, accounting, manufacturing — anywhere in your business where work is performed.

More information about this booklet and how to order… $7.95

Team Waste Chasers: A Guide to High-Performing Teams

Chartering and deploying effective project teams is one of the most important and most difficult achievements for any organization. High performing teams, by their nature, work on the right things — those that matter to the organization. Effectively performing teams help organizations to compete in a rapidly changing world.

Topics include how to build high performing teams, understanding tasks and interpersonal skills, developing team mission and plan, clarifying roles and responsibilities, determining team charter, using prioritization tools, working with sponsors, and more.

More information on this booklet and how to order… $19.95

Time Finder Work Sampling Kit

Get an accurate indication of what work is really being done!

The Conway Time-Finder enables people to easily sample and learn about their work and how they spend their time. It’s a highly participatory process that allows individuals to record their own work, letting them collect the data that will be used to make their work and other people’s work more useful and rewarding.

More information on this kit and how to order… $235.00

Charting Solutions Software Basic & +Plus

Take the hassle out of charting… each tool comes with a tutorial, filled with an explanation, examples, points to remember and questions to ask. Each tool also has an easy to use template that you can use to input your data and the software will prompt you with pertinent questions to help you complete your chart. 

Of course, then comes the real work. What actions should you take? What questions should you ask? What further data will be helpful? Conway Charting Solutions Tutorials will help you.

More information and how to order… $129.00 (single user copy)

Guide to Simple Charting Techniques

A simple and useful guide that will help you learn to collect data and define measures, setting you on a course toward improvement and bottom line gains.

Topics covered include variation, data collection, check sheets, flow charts, Pareto charts, run charts, histograms, correlation charts, and more…

More information and how to order... $16.95

Challenges and best practices associated with continuous improvement